Hurricane Policy
Understanding that severe weather events may cause changes to travel plans, below is our hurricane policy in effect for through November 30th, 2022 for Sonesta Maho Beach Resort, Casino and Spa and Sonesta Ocean Point Resort.
In the event that this event becomes a Hurricane Warning for a Category 1 storm or higher (as defined by the U.S. National Hurricane Center) for Sint Maarten:
Guests who opt to cancel their reservations within 48 hours of arrival, penalties will be waived.
Guests who are unable to arrive due to cancellation of flights or airport closures will be able to arrive on a later date with the following options:
Arrive on first available flights after the storm and simply take the same number of nights confirmed (based on room availability), at the same rate or stay until your original departure date. Any remaining nights will be issued as a credit for future travel up to one year.
Rebook – we will honor the reserved rate through December 23, 2022, based on availability.
Cancel according to the cancellation policy of the reservation.
For guests who arrive and are in house and opt to depart early, penalties will be waived, and guests will receive a credit for travel up to one year for the number of nights interrupted.
Guests who are unable to depart due to airport closures/flight cancelations will be offered distressed rates based on resorts availability, to be paid directly at the resort, or have the option to have their travel agent extend the rate originally booked.
If you have products and services provided by third-party suppliers included in your vacation, such as airline tickets, car rentals or vacation insurance, please reach out to those providers for fees assessed by them.
The safety and well-being of our guests are of the utmost importance. Should there be an emergency at the resorts, be assured the management and staff have the training, resources, and experience to weather any storm.
On behalf of all of us at Sonesta Resorts Sint Maarten, we wish you safe travels and look forward to welcoming you soon!
Hurricane Policy
Understanding that severe weather events may cause changes to travel plans, below is our hurricane policy in effect for through November 30th, 2022 for Sonesta Maho Beach Resort, Casino and Spa and Sonesta Ocean Point Resort.