Hotel 11, MOD A Sonesta Collection

We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel at 403.516.2266 if you have any special requests relating to your disability.

Accessibility Features

• Service/Guide Dogs Allowed

• Accessible Parking

• Accessible Common Areas

• Automatic Doors

• Wide Corridors

• Ramp Access

• Accessible Restaurant Facilities

• Accessible Restrooms

• Accessible Meeting Rooms

• Staff Trained For Disabled Guests

• Accessible Registration Desk

• Wheelchair-Accessible Elevators

• Complies With Local/State/Federal Laws for Accessibility

Additional Accessibility Information

• Guest room TVs have closed captioning

• Service animals are welcome

• Hotel employees will read menus and other printed/visual information and provide verbal directions to locations in the hotel to guests who are blind/low vision

• Audio/visual fire alarms in common area and guest rooms

Information About Accessible Guest Rooms

Our hotel has the following accessible room types:

• Mobility Accessible Traditional King, Roll-in Shower

• Mobility Accessible Traditional Two Queens, Roll-in Shower

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

• Doorways that provide 32” of clear width

• Roll-in shower with grab bars

• Lowered light switches and thermostats

• Toilets with grab bars

• Accessible vanity

• Accessible route to all parts of the room

For general amenities associated with each room type, please see our rooms page.

Please call us at 403.516.2266 should you have further questions about accessibility or email us at reservations@hotel11.ca