Sonesta Hotel Houston IAH Airport

We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel at 281-249-1234 if you have any special requests relating to your disability.

The following areas are accessible:

• Public Entrance

• Registration Desk

• Public Restroom

• Restaurant

• Fitness Center

• Swimming Pool

• Meeting Room / Ballroom

• Business Center

There are accessible routes from the hotel’s public entrance to: the

• Registration / Front Desk Area

• Accessible Guest Rooms

• Restaurant

• Meeting Room / Ballroom Area

• Fitness Center

• Swimming Pool

• Spa

• Business Center

Additional accessibility information:

• Guest room TVs have closed captioning, or closed caption decoders can be provided upon request.

• Service animals are welcome.

Braille and tactile signage are provided for permanent rooms and spaces.

Hotel employees will read menus and other printed / visual information and provide verbal directions to locations in the hotel to guests who need vision assistance.

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

• Wide Entrance & Corridors

• Roll-In Shower or Tub with Grab Bars (Specific bathing fixture type is indicated for each room in the room name)

• Closet Rods at Wheelchair Height

• Lowered Light Switches and Thermostats

• Toilets with Grab Bars

• Accessible Wash Basin

• Accessible Vanity

• Accessible Routes to All Parts of the Room

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices.