The Yorkville Royal Sonesta Hotel Toronto

We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel if you have any special accessibility requests.

We offer the following accessibility features:

• Lift

• Accessible bathroom (selected rooms)

• In-room accessibility (selected rooms)

• Roll-in shower (selected rooms)

• Wheelchair-accessible parking

• Wheelchair-accessible registration desk

Commitment to AODA

This accessibility plan outlines the policies and actions that The Yorkville Royal Sonesta Hotel undertakes to improve opportunities for people with disabilities, and incorporates the hotel's Customer Service Plan.

For more information on this accessibility plan or to obtain a copy of this plan in an accessible format, to raise a concern regarding an existing policy, or to give feedback regarding our AODA plan, please contact our General Manager by any of the following means:

By telephone: 416-960-5200

By fax: 416-960-8269

By e-mail: torontoyorkville@sonesta.com

By regular mail:

220 Bloor St West Toronto, Ontario M5S 1T8